Refund and Return Policy
Date 12/27/2023
Thank you for shopping at Inspired By Moore. We strive to provide quality products and a positive shopping experience. Please read our Refund and Return Policy carefully.
- Refunds: We do not offer refunds for products purchased through our website. All sales are final.
- Exchanges: If you receive a defective or damaged item, we will be happy to exchange it for the same item. To be eligible for an exchange, please contact us at Support@inspiredbymoore.com within 30 days of receiving your order. We will provide instructions on how to return the item.
- Store Credit: In lieu of refunds, we offer store credit for returned items. If you wish to return an item for reasons other than damage or defect, please contact us within 30 days of receiving your order. Once the returned item is received and inspected, we will issue a store credit for the purchase price, excluding shipping costs.
- Conditions for Return: To be eligible for an exchange or store credit, the returned item must be in its original condition, unused, and in the original packaging. We reserve the right to refuse a return if these conditions are not met.
- Return Process: To initiate a return, please contact us at Support@inspiredbymoore.com. Provide your order number, a description of the issue, and clear photos of any damaged or defective items. We will guide you through the return process.
- Shipping Costs: Customers are responsible for the cost of shipping returns unless the return is a result of our error or a defective/damaged item. In such cases, we will provide a prepaid shipping label.
- Processing Time: Please allow 7-10 business days for the processing of exchanges or store credits once the returned item is received and inspected.
- Cancellations: Once an order is placed, it cannot be canceled or modified after it has been shipped. Please review your order carefully before completing the purchase.
- Contact Us: If you have any questions or concerns about our Refund and Return Policy, please contact us at Support@inspiredbymoore.
By making a purchase on our website, you agree to adhere to the terms outlined in this Refund and Return Policy.
Thank you for choosing Inspired By Moore.